Chapter 1. Diplomacy and Feedback

    Section 1.1.  Hacks #1-8

    Hack 1.  Searching Feedback

    Hack 2.  Using Prefabricated Feedback

    Hack 3.  How to Avoid Negative Feedback

    Hack 4.  Replies and Followups to Feedback

    Hack 5.  Withholding Feedback

    Hack 6.  Remove Unwanted Feedback

    Hack 7.  Improve Your Trustworthiness Quickly

    Hack 8.  What to Do When Your Email Doesn't Get Through
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