Sending Diagnostic Information

Collect all the diagnostic information and files listed in the previous section and move or copy them to a separate directory, i.e.,

mkdir  pmr123456

where 123456 is the pmr number.

cp  <files>  pmr123456/

Tar all files and compress the resulting file; enter:

cd  pmr123456
tar  ?cvf   pmr123456.tar  *
compress  pmr123456.tar

Send the file to a destination specified by DB2 Customer Support using the ftp site:

FTP Server:

testcase.boulder.ibm.com

Username:

anonymous

Password:

<your email ID>

Directory:

ps/toibm/db2

Filename:

pmr123456.tar.Z



     
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