Collect all the diagnostic information and files listed in the previous section and move or copy them to a separate directory, i.e.,
mkdir pmr123456
where 123456 is the pmr number.
cp <files> pmr123456/
Tar all files and compress the resulting file; enter:
cd pmr123456 tar ?cvf pmr123456.tar * compress pmr123456.tar
Send the file to a destination specified by DB2 Customer Support using the ftp site:
FTP Server: | testcase.boulder.ibm.com |
Username: | anonymous |
Password: | <your email ID> |
Directory: | ps/toibm/db2 |
Filename: | pmr123456.tar.Z |