Appendix A -- Questions and Answers

Appendix A

Questions and Answers

Chapter 1:?Introduction to Windows XP Professional

Lesson 1:?Exploring New Features and Improvements

Lesson Review

Which of the following statements about Automatic Updates (AU) are correct? (Choose all that apply.)
1. AU is a proactive service that runs in the background and automatically detects, downloads, and installs Windows updates on a computer.
2. AU allows multiple administrative users to run the AU client concurrently.
3. AU allows users with administrative privileges to automatically download and install Windows updates on a computer.
4. AU uses only idle bandwidth so that downloads do not interrupt or slow down other network activity.
c and d
What is ClearType support?
Windows XP Professional supports ClearType, a new text display technology that triples the horizontal resolution available for rendering text through software. This feature provides a clearer text display on an LCD screen with digital interface.
The Desktop Cleanup Wizard helps you keep your desktop free of ________________ that you don't use regularly. By default, it runs every _______ days.
Shortcuts, 60 days
What does the Fast User Switching for Multiple Users of a Computer feature provide on computers running Windows XP Professional?
The Fast User Switching feature allows multiple users to share a computer without requiring each user to close all running applications and log off before another user can log on to the computer.
Internet Explorer version _________________ comes included with Windows XP Professional.
6.0

Lesson 2:?Troubleshooting Using Help and Support Center

Lesson Review

How can Windows XP Professional help you in making a recommendation about how to upgrade the equipment in your office?
The Compatible Hardware and Software feature provides you with current and comprehensive hardware and software compatibility information so that you can feel confident that your upgrade recommendation will be correct.
If you are talking with a support engineer about a problem you are having with your computer and the engineer asks you for the BIOS level on your computer, how can you use Help and Support Center to find this information?
Use My Computer Properties. Click Start, and then click Help And Support. In the Help And Support Center window, under Pick A Task, click Use Tools To View Your Computer Information And Diagnose Problems. Under Tools, click My Computer Information, and then click View General System Information About This Computer. Under Specifications the BIOS version is listed.

The Windows Help system uses HTML to format and display information, so with an Internet connection, you can search for every occurrence of a word or phrase across all Windows compiled HTML Help files.
If you have administrative responsibility for your company's workgroup and have administrative control over all computers in the workgroup, how can you easily determine the model and driver for each network adapter in the workgroup?
In the Help And Support Center window, under Pick A Task, click Use Tools To View Your Computer Information And Diagnose Problems. Under Tools, click My Computer Information, and then click View Advanced System Information. Under What Do You Want To Do, click View Computer Information For Another Computer. The View Remote Computer - Web Page dialog box appears, which allows you to specify the path to the remote computer for which you want to view information. When you are viewing the information on the remote computer, click Find Information About The Hardware Installed On This Computer to determine the model and driver for the network adapter. Repeat this process for all computers in the workgroup.

Lesson 3:?Understanding Workgroups and Domains

Lesson Review

Which of the following statements about a Windows XP Professional workgroup are correct? (Choose all that apply.)
1. A workgroup is also called a peer-to-peer network.
2. A workgroup is a logical grouping of network computers that share a central directory database.
3. A workgroup becomes impractical in environments with more than 100 computers.
4. A workgroup can contain computers running Microsoft Windows 2000 Server as long as the server is not configured as a domain controller.
a and d
What is a domain controller?
A domain controller is a computer running Windows 2000 Server that is configured as a domain controller so that it can manage all security-related aspects of user and domain interactions.
A directory database contains user accounts and security information for the domain and is known as the __________________. This directory database is the database portion of ______________________________, which is the Windows 2000 directory service.
Directory, Active Directory service
A ____________ provides a single logon for users to gain access to network resources that they have permissions to access, such as file, print, and application resources.
Domain

Lesson 4:?Logging On and Off Windows XP Professional

Lesson Review

What can you do when you log on locally to a computer, and what determines what you can do when you log on locally to a computer?
When you log on locally to a computer, you can access the appropriate resources on that computer and you can perform specific system tasks. What you can do when logged on locally to a computer is determined by the access token assigned to the user account you used to log on. The access token is your identification for that local computer; it contains your security settings. These security settings allow you to access specific resources on that computer and to perform specific system tasks.
What is the main difference in the authentication process for logging on locally to a computer and logging on to a domain?
When you log on locally to a computer, its security subsystem uses the local security database to authenticate the user name and password you entered. When you log on to a domain, a domain controller uses the directory to authenticate the user name and password you entered.
How can you configure Windows XP Professional to use the Log On To Windows dialog box instead of the Welcome screen to allow users to log on locally to the computer?
You use the User Accounts program located in Control Panel to configure Windows XP Professional to display the Log On To Windows dialog box. The User Accounts program contains the Change The Way Users Log On Or Off task that you use.
Which of the following computers can a user log on to locally? (Choose all that apply.)
1. A computer running Windows XP Professional that is in a workgroup
2. A computer running Windows XP Professional that is in a domain
3. A computer running Windows 2000 Server that is configured as a domain controller
4. A computer running Windows 2000 Server that is a member server in a domain
a, b, and d
Which of the following statements about the Windows Security dialog box are correct? (Choose all that apply.)
1. It is accessed by pressing Ctrl+Alt+Delete.
2. It tells how long the current user has been logged on.
3. It allows you to log off the computer or domain.
4. It allows a user with administrative permissions to change other users' passwords.
a and c

Chapter 2:?Installing Windows XP Professional

Lesson 1:?Getting Started

Lesson Review

What are the minimum and recommended memory requirements for installing Windows XP Professional?
The minimum amount of memory required to install Windows XP Professional is 64 MB, and the recommended amount of memory is 128 MB.
The minimum hard disk space required for installing Windows XP Professional is
1. 1.5 GB on a 2-GB hard disk
2. 1 GB on a 2-GB hard disk
3. 500 MB on a 1-GB hard disk
4. 750 MB on a 2-GB hard disk
a
Where can you find the most recent versions of the HCL for released operating systems?
On the Microsoft Web site at http://www.microsoft.com/hcl/
Joining a domain during Windows XP Professional installation requires which of the following? (Choose all that apply.)
1. You must know the DNS name for the domain the computer will join.
2. You must have a user account in the domain.
3. At least one domain controller in the domain must be online when you install a computer in the domain.
4. At least one DNS server must be online when you install a computer in the domain.
a, c, and d
Which of the following statements about file systems are correct? (Choose all that apply.)
1. File- and folder-level security are available only with NTFS.
2. Disk compression is available with FAT, FAT32, and NTFS.
3. Dual booting between Microsoft Windows 98 and Windows XP Professional is available only with NTFS.
4. Encryption is available only with NTFS.
a and d

Lesson 2:?Installing Windows XP Professional from a CD-ROM

Lesson Review

If TCP/IP is installed on your computer, what is the maximum length for the computer name you specify during installation?
63 characters
Can you change the computer name after installation without having to reinstall Windows XP Professional? If you can change the name, how do you do it? If you cannot change the name, why not?
Yes. To change the computer name after installation is complete, click Start, click My Computer, click View System Information, click the Computer Name tab, and then click Change.
Which of the following statements about joining a workgroup or a domain are correct? (Choose all that apply.)
1. You cannot add your computer to a workgroup or a domain during installation.
2. If you add your computer to a workgroup during installation, you can join the computer to a domain later.
3. If you add your computer to a domain during installation, you can join the computer to a workgroup later.
4. You cannot add your computer to a workgroup or a domain during installation.
b and c
Which of the following configurations can you change after installing Windows XP Professional? (Choose all that apply.)
1. Language
2. Locale
3. Keyboard settings
4. Network protocol
a, b, c, and d
When you install networking components with typical settings, what components are installed? What does each component do?
There are four components. The Client for Microsoft Networks allows your computer to access network resources. File and Printer Sharing for Microsoft Networks allows other computers to access file and print resources on your computer. The QoS Packet Scheduler helps provide a guaranteed delivery system for network traffic, such as TCP/IP packets. The TCP/IP is the default networking protocol that allows your computer to communicate over LANs and WANs.

Lesson 3:?Installing Windows XP Professional over the Network

Lesson Review

On which of the following operating systems running on the client computer do you use WINNT32.EXE to install Windows XP Professional? (Choose all that apply.)
1. Windows 3.0 or later
2. Windows 95
3. Windows 98
4. Windows NT 4
b, c, and d
On which of the following operating systems running on the client computer do you use WINNT.EXE to install Windows XP Professional? (Choose all that apply.)
1. Windows 3.0 or later
2. Windows 95
3. Windows Me
4. Windows NT 4
a
What Windows XP Professional command allows you to verify that your computer is compatible with Windows XP Professional before you begin installing it?
WINNT32.EXE with the /checkupgradeonly switch
You use the ____________________________ switch with WINNT32.EXE to prevent Setup from restarting the computer after completing the file-copy phase.
/noreboot
You use the ____________________________ switch with WINNT32.EXE to tell Setup to copy all installation source files to your local hard disk.
/makelocalsource

Lesson 4:?Upgrading Earlier Versions of Windows to Windows XP Professional

Lesson Review

Which of the following operating systems can be upgraded directly to Windows XP Professional? (Choose all that apply.)
1. Windows NT Workstation 4.0
2. Windows NT 3.51
3. Windows 2000 Professional
4. Windows NT Server 4.0
a and c
How can you upgrade a computer running Windows 95 to Windows XP Professional?
Upgrade your computer to Windows 98 first, and then upgrade to Windows XP Professional.
Before you upgrade a computer running Windows NT 4, which of the following actions should you perform? (Choose all that apply.)
1. Create a 2-GB partition on which to install Windows XP Professional.
2. Verify that the computer meets the minimum hardware requirements.
3. Generate a hardware and software compatibility report.
4. Format the partition containing Windows NT 4 so that you can install Windows XP Professional.
b and c
How can you verify that your computer is compatible with Windows XP Professional and therefore can be upgraded?
Use the Windows XP Professional Compatibility tool.

Lesson 5:?Troubleshooting Windows XP Professional Setup

Lesson Review

If you encounter an error during setup, which of the following log files should you check? (Choose all that apply.)
1. SETUPERR.LOG
2. NETSETUP.LOG
3. SETUP.LOG
4. SETUPACT.LOG
a and d
If your computer cannot connect to the domain controller during installation, what should you do?
First, verify that a domain controller is running and online, and then verify that the server running the DNS service is running and online. If both servers are online, verify that the network adapter card and protocol settings are correctly set and that the network cable is plugged into the network adapter card.
If your computer cannot connect to read the CD-ROM during installation, what should you do?
Use a different CD-ROM. (To request a replacement CD-ROM, contact Microsoft or your vendor.) You can also try using a different computer and CD-ROM drive. If you can read the CD-ROM on a different computer, you can do an over-the-network installation.

Chapter 3:?Setting Up and Managing User Accounts

Lesson 1:?Understanding User Accounts

Lesson Review

Where do local user accounts allow users to log on and gain access to resources?
Only on the computer on which the local user account is created.
Where should you create user accounts for computers running Windows XP Professional that are part of a domain?
You should create it on one of the domain controllers. You should not use local user accounts on Windows XP Professional computers that are part of a domain.
Which of the following statements about domain user accounts are correct? (Choose all that apply.)
1. Domain user accounts allow users to log on to the domain and gain access to resources anywhere on the network, as long as the users have the required access permissions.
2. If at least one computer running one of the Windows 2000 Server products is configured as a domain controller, you should use domain user accounts only.
3. The domain controller replicates the new user account information to all other computers in the domain.
4. A new domain user account is established in the local security database on the domain controller on which you created the account.
a and b
Which of the following statements about built-in accounts are correct? (Choose all that apply.)
1. You can delete the Guest account.
2. You cannot delete the Administrator account.
3. You cannot rename the Guest account.
4. You can rename the Administrator account.
b and d
How do you disable the Guest account?
Click Start, click Control Panel, and then click User Accounts. In the User Accounts window, click the Guest icon. In the What Do You Want To Change About The Guest Account window, click Turn Off The Guest Account. The Guest Account is now disabled.

Lesson 2:?Planning New User Accounts

Lesson Review

The maximum number of characters that Windows XP Professional recognizes in a local user account name is __________.
20
When are duplicate local user accounts valid in a network of computers running Windows XP Professional?
They are valid as long as they are not on the same computer. In fact, in a workgroup, you must create the same user account on each computer in the workgroup that you want the user to be able to access.
Passwords can be up to ______ characters long with a minimum length of ______ characters recommended.
128, 8
Which of the following sets of characters are valid to use in a local user account name on a computer running Windows XP Professional? (Choose all that apply.)
1. 0 ( ) 9
2. - + = >
3. A through Z; a through z
4. [ ] _ |
a and c
When users create their own passwords, which of the following guidelines should they observe? (Choose all that apply.)
1. Use the maximum number of characters allowed in a password.
2. Use a password that is hard for others to guess.
3. Use at least one uppercase letter, one lowercase letter, one numeral, and one valid nonalphanumeric character.
4. Use the name of your spouse, child, cat, or dog so that you can easily remember it.
b and c

Lesson 3:?Creating, Modifying, and Deleting User Accounts

Practice:?Creating, Modifying, and Deleting Local User Accounts

Exercise 4:?Creating a New Local User Account Using the Computer Management Snap-In

To create a local user account using the Computer Management snap-in

Click Start, click Control Panel, and then click User Accounts.
The User Accounts window appears.

What type of account is User3?

The account type for User3 is Limited Account.
In the Password and Confirm Password text boxes, type User4.
How does the password appear on the screen? Why?

The password is displayed as asterisks as you type. This prevents others from viewing the password as you enter it.

Exercise 5:?Testing a New Local User Account

To test a local user account

On the Welcome screen, click User3.
What happens?

A Logon Message dialog box appears, informing you that you are required to change your password at first logon.

Lesson Review

Which of the following statements about the Windows XP Professional User Accounts tool are correct? (Choose all that apply.)
1. The User Accounts tool allows you to remotely create, modify, and delete user accounts on all computers in the network running Windows XP Professional.
2. The User Accounts tool allows you to view and modify all accounts on the computer.
3. The tasks you can perform with the User Accounts tool depend on the type of account you use to log on to the local computer.
4. The User Accounts tool allows users to delete, create, or remove their individual passwords.
c and d
Which of the following tasks can both account types perform? (Choose all that apply.)
1. Change your picture
2. Change your account type
3. Create, change, or remove your password
4. Change your account name
a and c
Which of the following statements about logging on or logging off a computer running Windows XP Professional are true? (Choose all that apply.)
1. You can quickly switch to another user account without logging off and closing all programs that you are running.
2. The User Accounts tool allows you to disable a local user account to prevent users from using the disabled account to log on.
3. When you use the Welcome screen to log on the local computer, you can only log on using one of the accounts displayed on the Welcome screen.
4. The User Accounts tool allows you to replace the Welcome screen with a logon prompt that requires users to type their individual user names and passwords.
a and d
When you use the Computer Management snap-in to create a new user account, which check box do you select to prevent a new employee from using the new account until the employee starts working for the company?
Account Disabled

Lesson 4:?Setting Properties for User Accounts

Practice:?Modifying User Account Properties

Exercise 2:?Testing User Account Properties

To test User Account properties

Click Change Password.
What happens? Why?

A User Accounts dialog box appears with the message Windows Cannot Change The Password. You set the User Cannot Change Password option for User1.

Lesson Review

When can you select the Account Is Locked Out check box for a user and why?
Never, because the Account Is Locked Out check box is unavailable when the account is active and is not locked out of the system. The system locks out a user if the user exceeds the limit for the number of failed logon attempts.
Which of the following statements about local user account properties are correct? (Choose all that apply.)
1. You can configure all of the default properties associated with each local user account using the User Accounts tool located in the Control Panel.
2. In Computer Management, the General tab in the account-name Properties dialog box for a user account allows you to disable the account.
3. In Computer Management, the General tab in the account-name Properties dialog box for a user account allows you to select the Account Is Locked Out check box to prevent the user from logging on to the computer.
4. You can use the Computer Management snap-in to configure all of the default properties associated with each local user account.
b and d
Which of the following statements about user profiles are correct? (Choose all that apply.)
1. A user profile is a collection of folders and data that stores the user's current desktop environment, application settings, and personal data.
2. A user profile contains all the network connections that are established when a user logs on to a computer.
3. Windows XP Professional creates a user profile when you create a new local user account.
4. You must create each user profile by copying and modifying an existing user profile.
a and b
Which of the following statements about user profiles are correct? (Choose all that apply.)
1. Users should store their documents in home directories rather than in their My Documents folders.
2. The Profile tab in the account-name Properties dialog box for a user account allows you to set a path for the user profile, logon script, and home folder.
3. A user profile contains the My Documents folder, which provides a place for users to store personal files.
4. When users change their desktop settings, the changes are reflected in their user profiles.
c and d
What three tasks must you perform to create a home folder on a network server?
First, you must create and share a folder in which to store all home folders on a network server. Second, for the shared folder, remove the default Full Control permission from the Everyone group and assign Full Control to the Users group for users that will reside in this shared folder. Third, provide the path to the user's home folder in the shared home directory folder in the Profile tab of the Properties dialog box for the user account.

Lesson 5:?Implementing Groups

Lesson Review

What are groups, and why do you use them?
A group is a collection of user accounts. A group simplifies administration by allowing you to assign permissions and rights to a group of users rather than to each individual user account.
An administrator or owner of a resource uses __________________ to control what users can do with a resource such as a folder, file, or printer.
Permissions
You use local groups to assign permissions to resources residing __________________.
On the computer on which the local group is created
Which of the following statements about local groups are correct? (Choose all that apply.)
1. If a computer running Windows XP Professional is part of a domain, the local groups for that computer are stored in the Directory rather than in the local security database on that computer.
2. Local groups allow you to grant permission to the group to perform system tasks, such as changing the time on a computer and backing up or restoring files.
3. A local group is a collection of user accounts on a computer that you can use to control access to resources residing on that computer.
4. You can use the Computer Management snap-in to create groups, to add members to existing groups, and to delete groups from a computer running Windows XP Professional.
c and d
Which of the following statements about local groups are correct? (Choose all that apply.)
1. You can use local groups only on the computer on which you create them.
2. Local groups are available on member servers and domain computers running Windows 2000 Server.
3. Local groups appear in Active Directory so you can administer them centrally.
4. You must create each user profile by copying and modifying an existing user profile.
a and b
Which of the following statements about deleting local groups are correct? (Choose all that apply.)
1. Each group that you create has a unique identifier that cannot be reused.
2. You can restore access to resources by recreating the group.
3. When you delete a group, you also remove the permissions and rights associated with it.
4. Deleting a group deletes the user accounts that are members of the group.
a and c
What is the difference between built-in system groups and built-in local groups found on computers running Windows XP Professional? Give at least two examples of each type of group.
Built-in local groups give rights to perform system tasks on a single computer, such as backing up and restoring files, changing the system time, and administering system resources. Some examples of built-in local groups are Administrators, Backup Operators, Guests, Power Users, Replicator, and Users.

Built-in system groups do not have specific memberships that you can modify, but they can represent different users at different times, depending on how a user gains access to a computer or resource. You do not see system groups when you administer groups, but they are available for use when you assign rights and permissions to resources. Some examples of built-in system groups are Everyone, Authenticated Users, Creator Owner, Network, Interactive, Anonymous Logon, and Dialup.

Chapter 4:?Installing, Configuring, and Troubleshooting Network Protocols

Lesson 1:?Understanding the TCP/IP Protocol Suite

Lesson Review

What are the four layers to which the TCP/IP suite of protocols maps? What are the functions of the protocols that map to each layer?
Application, transport, Internet, and network interface. The protocols that map to the application layer allow applications to gain access to the network. The protocols that map to the transport layer provide communication sessions between computers. The protocols that map to the Internet layer encapsulate packets into Internet datagrams and run all the necessary routing algorithms. The protocols that map to the network interface layer put frames on the wire and pull frames off the wire.
Which of the following statements correctly describes IP? (Choose all answers that are correct.)
1. IP guarantees packet arrival and correct packet sequence.
2. IP provides connection-oriented, reliable communications for applications that typically transfer large amounts of data at one time.
3. IP is primarily responsible for addressing and routing packets between hosts.
4. IP provides connectionless packet delivery for all other protocols in the suite.
c and d
Which of the following statements correctly describes TCP? (Choose all answers that are correct.)
1. TCP provides connectionless communications but does not guarantee that packets will be delivered.
2. TCP provides connection-oriented, reliable communications for applications that typically transfer large amounts of data at one time.
3. TCP provides services that allow the application to bind to a particular port and IP address on a host.
4. TCP provides and assigns a sequence number to each segment of data that is transmitted.
b and d
Which of the four layers to which the TCP/IP suite of protocols maps does IGMP map to and what is IGMP used for?
IGMP maps to the Internet layer and provides multicasting.
What is multicasting?
Multicasting is the process of sending a message simultaneously to more than one destination. IP multicast traffic is sent to a single MAC address but is processed by multiple hosts.
The two transport layer protocols are _____________ and _______________.
TCP and UDP
Which of the following statements correctly describes ARP? (Choose all answers that are correct.)
1. ARP is a protocol included in the Internet layer.
2. ARP is a protocol included in the transport layer.
3. ARP provides IP address mapping to the MAC sublayer address to acquire the physical MAC control address of the destination.
4. ARP is primarily responsible for addressing and routing packets between hosts.
a and c

Lesson 2:?Configuring and Troubleshooting TCP/IP

Practice:?Configuring TCP/IP

Exercise 4:?Obtaining an IP Address Using Automatic Private IP Addressing

To obtain an IP address by using Automatic Private IP Addressing

At the command prompt, type ipconfig /renew and then press Enter.
There is a pause while Windows XP Professional attempts to locate a DHCP server on the network.

What message appears, and what does it indicate?

The message is as follows: An error occurred while renewing interface Local Area Connection: The semaphore timeout period has expired. This error message indicates that Windows XP Professional could not renew the TCP/IP configuration.

To test the TCP/IP configuration

Pressing Spacebar as necessary, record the current TCP/IP settings for your local area connection in the following table.

Is this the same IP address assigned to your computer in Exercise 3? Why or why not?

No, this is not the same IP address assigned to the computer in Exercise 3. It is not the same address because this address is assigned by the Windows XP Professional Automatic Private IP Addressing.
If you have a computer to test TCP/IP connectivity with your computer, type ping ip_address (where ip_address is the IP address of the computer that you are using to test connectivity) and then press Enter. If you do not have a computer to test connectivity, skip this step and proceed to Exercise 5.
Were you successful? Why or why not?

No, you would not be successful. Your computer has an address assigned by Automatic Private IP Addressing and the test computer is on a different subnet.

Lesson Review

Why would you assign a computer a static IP address?
You can assign static IP addresses if there are no DHCP servers on the network, or you can use the Automatic Private IP Addressing feature. You should assign a static IP address to selected network computers, such as the computer running the DHCP Service. The computer running the DHCP Service cannot be a DHCP client, so it must have a static IP address.
Which of the following statements correctly describe IP addresses? (Choose all answers that are correct.)
1. Logical 64-bit addresses that identify a TCP/IP host.
2. Each network adapter card in a computer running TCP/IP requires a unique IP address.
3. 192.168.0.108 is an example of a class C IP address.
4. The host ID in an IP address is always the last two octets in the address.
b and c
What is the purpose of a subnet mask?
A subnet mask blocks out part of the IP address so that TCP/IP can distinguish the network ID from the host ID.
By default, client computers running Windows XP Professional, Windows 95, or Windows 98 obtain TCP/IP configuration information automatically from the DHCP Service: True or false?
True
Which of the following statements about obtaining an IP address automatically are true? (Choose all answers that are correct.)
1. Windows XP Professional includes the DHCP Service.
2. Windows XP Professional includes an Automatic Private IP Addressing feature, which provides DHCP clients with limited network functionality if a DHCP server is unavailable during startup.
3. The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0 through 169.254.255.255 for Automatic Private IP Addressing.
4. You should always disable Automatic Private IP Addressing in small workgroups.
b and c
Your computer running Windows XP Professional was configured manually for TCP/IP. You can connect to any host on your own subnet, but you cannot connect to or even ping any host on a remote subnet. What is the likely cause of the problem and how would you fix it?
The default gateway might be missing or incorrect. You specify the default gateway in the Internet Protocol (TCP/IP) Properties dialog box (in the Network And Internet Connections dialog box under Network Connections). Other possibilities are that the default gateway is offline or the subnet mask is incorrect.
Your computer's Computer Name is Pro1 and you ping Pro1. The local address for Pro1 is returned as 169.254.x.y. What does this tell you?
Automatic Private IP Addressing of Windows XP Professional has assigned your computer Pro1. This means that the local DHCP server is not configured properly or cannot be reached from your computer.

Lesson 3:?Installing, Configuring, and Troubleshooting NWLink

Practice:?Installing and Configuring NWLink

To install and configure NWLink

Click Protocol, and then click Add.
Windows XP Professional displays the Select Network Protocol dialog box.

What protocols can you install?

Network Monitor Driver and NWLink IPX/SPX/NetBIOS Compatible Transport Protocol. Network Monitor Driver enables Network Monitor to receive frames (also called packets) from the local network adapter. You can use the frames to detect and troubleshoot problems on LANs.
Select NWLink IPX/SPX/NetBIOS Compatible Transport Protocol, and then click Properties.
What type of frame detection is selected by default?

Auto Detect
Click the arrow to view the Frame Type drop-down menu selections.
What other frame types are listed?

Ethernet 802.2, Ethernet 802.3, Ethernet II, and Ethernet SNAP
Select one of the frame types listed, other than Auto Detect.
Why is the Network Number option now active?

Each frame type configured on a network adapter card requires a network number.

To determine the installed network number and frame type on the client

At the command prompt, type ipxroute config and press Enter.
What is the network number and frame type for the LAN?

The network number is 00000000 and the frame type is 802.2. Answers may vary.

Lesson Review

Your computer running Windows XP Professional can communicate with some but not all of the NetWare servers on your network. Some of the NetWare servers are running frame type 802.2 and some are running 802.3. What is the likely cause of the problem?
Although the NWLink implementation in Windows XP Professional can automatically select a frame type for IPX/SPX-compatible protocols, it can automatically detect only one frame type. This network uses two frame types. To resolve the problem, you must manually configure the additional frame type (802.3).
How can you verify that the network number and frame type are correct for your client computer running Windows XP Professional and attempting to access a NetWare server?
On the client, start a command prompt. At the command prompt, type command and then click OK to open a command prompt. In the Run dialog box, type ipxroute config and then press Enter. Verify that the network number and frame type in the Network and Frame columns are correct for your installation.
Which of the following statements about NWLink are true? (Choose all answers that are correct.)
1. NWLink allows computers running Windows XP Professional to communicate with other network devices that are using IPX/SPX.
2. NWLink provides NetWare clients with access to Microsoft SQL Server.
3. NWLink provides NetWare clients access to file and print resources on a computer running Windows 2000 Server.
4. NWLink provides NetWare clients with access to Microsoft SNA Server.
a, b, and d
Which of the following commands or tools do you type in a command prompt to determine information about the stack, including the current IPX status, network number, MAC address, interface name, and frame type?
1. Ipcon fig
2. Iproute config
3. Ipxroute config
4. Ipxroute ripout
c

Lesson 4:?Network Bindings

Practice:?Working with Network Bindings

Exercise 1:?Changing the Binding Order for a Protocol

To change the protocol binding order

In the Network Connections window, on the Advanced menu, click Advanced Settings.
The Advanced Settings dialog box appears.

What is the order of the protocols listed under Client For Microsoft Networks?

The NWLink IPX/SPX/NetBIOS Compatible Transport Protocol was the last protocol installed, so it is the first one listed. Internet Protocol (TCP/IP) is listed second.

Lesson Review

What is binding?
Binding is the process of linking network components on different levels to enable communication between those components.
What is the significance of the binding order of network protocols?
You specify the binding order to optimize network performance. For example, a computer running Windows XP Professional has both TCP/IP and NWLink IPX/SPX installed. However, most of the servers to which this computer connects are running only TCP/IP. You would adjust the binding order so that the workstation binding to TCP/IP is listed before the workstation bindings for NWLink IPX/SPX. In this way, when a user attempts to connect to a server, Client for Microsoft Networks first attempts to establish the connection using TCP/IP.
Can a network component bind to more than one component above or below it? Why is that important?
A network component can be bound to one or more network components above or below it. This is important because the services that each component provides can be shared by all other components that are bound to it. For example, a network adapter card can be bound to more than one network protocol at a time.
What function does NDIS provide and what version is in Windows XP Professional?
NDIS provides the capability to bind multiple protocols to multiple network adapter card drivers. The version in Windows XP Professional is 5.1.

Chapter 5:?Using the DNS Service and Active Directory Service

Lesson 1:?Understanding DNS

Lesson Review

What is DNS and what is used for?
DNS is a naming system that is used in TCP/IP networks to translate computer names to IP addresses. DNS makes it easy to locate computers and other resources on IP-based networks.
Which of the following statements correctly describes DNS root domains? (Choose all answers that are correct.)
1. The root domain is at the top of the hierarchy.
2. The root domain is at the bottom of the hierarchy.
3. The root domain is represented by a two- or three-character name code.
4. The root domain is represented by a period (.).
a and d
Which of the following are second-level domain names? (Choose all answers that are correct.)
1. gov
2. Microsoft.com
3. au
4. ed.gov
b and d
________________ provide a way to partition the domain namespace into manageable sections and each ________________ represents a discrete portion of the domain namespace.
Zones; zone

Lesson 2:?Understanding Name Resolution

Lesson Review

What is a forward lookup query and how is it resolved?
A forward lookup query is the resolving of a user-friendly DNS domain name to an IP address. To resolve a forward lookup query, a client passes a lookup query to its local name server. If the local name server can resolve the query, it returns the IP address for the name so the client can contact it. If the local name server cannot resolve the query, it passes the query on to one of the DNS root servers. The DNS root server sends back a referral to a name server that can resolve the request. The local name server sends the request to the name server it was referred to by the DNS root server. An IP address is returned to the local name server and the local name server sends the IP address to the client.
In DNS name resolution, which of the following statements about Time to Live (TTL) are correct? (Choose all answers that are correct.)
1. TTL is the length of time a query can exist before it is resolved or discarded.
2. Shorter TTL values help ensure that data about the domain namespace is more current across the network.
3. Longer TTL values increase the amount of DNS traffic.
4. Longer TTL values cause the cached values to be retained longer.
b and d
Which of the following statements about DNS name and address resolution are correct? (Choose all answers that are correct.)
1. The DNS distributed database is indexed by both names and IP addresses.
2. The top-level domain in-addr.arpa is used for both forward and reverse queries.
3. In the in-addr.arpa domain the order of the IP address octets is reversed.
4. Troubleshooting tools, such as the nslookup command-line tool, use reverse lookup queries to report back host names.
c and d

Lesson 3:?Configuring a DNS Client

Lesson Review

What is a HOSTS file and when would you create one?
A HOSTS file is a manually maintained local file that contains host-to-IP address and NetBIOS-to-IP name resolution. You use a HOSTS file for networks without access to a DNS name server to provide host-to-IP address and NetBIOS-to-IP name resolution for applications and services.
Which of the following statements about configuring a DNS client are correct? (Choose all answers that are correct.)
1. If you select the Obtain DNS Server Address Automatically option, at least one of the available DNS servers must be configured to broadcast its IP address.
2. If you select the Use The Following DNS Server Addresses, you are limiting your DNS client to being able to use only two DNS servers, the preferred DNS server and the alternate DNS server.
3. To use the Obtain DNS Server Address Automatically option, you must have a DHCP server available on your network.
4. To configure a DNS client, you use Network and Internet Connections, which is located in Control Panel.
c and d
Which of the following functions do you perform using the Advanced TCP/IP Settings dialog box? (Choose all answers that are correct.)
1. Edit the IP address of a DNS server.
2. Delete the IP address of a DNS server.
3. Enter additional IP addresses for other available DNS servers.
4. Edit the IP addresses of the DHCP servers on the network.
a, b, and c
What does selecting the Append These DNS Suffixes (In Order) option do?
This option allows you to specify a list of domains to try when there is a query for an unqualified name. Queries are limited to the domains that you listed.

Lesson 4:?Understanding Active Directory

Lesson Review

________________ is the directory service included in the Windows 2000 Server products.
Active Directory
What is a directory service?
A directory service is a network service that identifies all resources on a network and makes them accessible to users and applications.
What are two ways that Active Directory simplifies administration?
Active Directory organizes resources hierarchically in domains. The domain is the basic unit of replication and security in a Windows 2000 network. All domain controllers in a domain are peers, so you can make changes to any domain controller, and the updates are replicated to all other domain controllers in the domain.

Active Directory simplifies administration by providing a single point of administration for all objects on the network, so an administrator can log on to one computer and administer objects on any computer in the network.
Active Directory uses ________________ as its domain naming and location service.
DNS

Lesson 5:?Understanding Active Directory Structure and Replication

Lesson Review

In Active Directory, you organize resources in a logical structure. What advantage does this provide?
Grouping resources logically enables you to find a resource by its name rather than its physical location. Because you group resources logically, Active Directory makes the network's physical structure transparent to users.
A(n) _____________ is a distinct, named set of attributes that represents a network resource.
object
What component do you use to organize objects into logical administrative groups?
1. Site
2. Tree
3. Domain
4. OU
d
A(n) ____________ is a grouping or hierarchical arrangement of one or more ___________________ that form a disjointed namespace.
Forest; domain trees
A site is a combination of one or more IP subnets connected by a highly reliable and fast link to localize as much network traffic as possible. Fast network connections are at least ______________________________ and an available bandwidth of ____________________________________ is sufficient.
1. 256 Kbps, 128 Kbps and higher
2. 512 Kbps, 128 Kbps and higher
3. 512 Kbps, 256 Kbps and higher
4. 1024 Kbps, 512 Kbps and higher
b
The physical components of Active Directory are _________ and _________.
Domain controllers; sites

Lesson 6:?Understanding Active Directory Concepts

Lesson Review

What is the Active Directory schema?
The Active Directory schema defines objects that can be stored in Active Directory. The schema is a list of definitions that determines the kinds of objects and the type of information about those objects that can be stored in Active Directory.
Which of the following statements are correct for Active Directory Global Catalogs?
1. The Global Catalog is the central repository of information about objects in a tree or forest.
2. By default, a Global Catalog is created automatically on the first domain controller in the first domain in the forest.
3. The Global Catalog is a list of definitions that determines the kinds of objects and the type of information about those objects that can be stored in Active Directory.
4. Only experienced developers or network administrators should dynamically extend the Global Catalog.
a and b
Every object in Active Directory has a ____________ that uniquely identifies an object and contains sufficient information for a client to retrieve the object from the Directory.
DN
A ___________________________ is a 128-bit number that is assigned to an object when it is created and is guaranteed to be unique.
GUID
What is the difference between a contiguous namespace and a disjointed namespace? Give an example of each type of namespace.
In a contiguous namespace, the name of the child object in an object hierarchy always contains the name of the parent domain. A tree is a contiguous namespace. In a disjointed namespace, the names of a parent object and of a child of the same parent object are not directly related to one another. A forest is a disjointed namespace.

Chapter 6:?Setting Up, Configuring, and Troubleshooting Common Setup and Configuration Problems for Network Printers

Lesson 1:?Introduction to Windows XP Professional Printing

Lesson Review

________________ are connected to a physical port on the print server.
Local printers
Do you have to have a computer running one of the Windows Server products to have a print server on your network? Why?
No. A print server is a computer that manages one or more printers on a network. The print server receives and processes documents from client computers. If you have a computer running Windows XP Professional and it has a shared printer attached to it, it is by definition a print server. However, if the print server will manage many heavily used printers, Microsoft recommends a dedicated print server and most dedicated print servers run one of the Windows Server products.
Windows XP Professional can provide ____________ concurrent connections from other computers for file and print services.
1. 20
2. 10
3. unlimited
4. 30
b
A ______________________ is one file or a set of files containing information that Windows XP Professional requires to convert print commands into a specific printer language, such as PostScript.
Printer driver
Windows XP Professional printing supports which of the following software interfaces or printer ports? (Choose all answers that are correct.)
1. LPT
2. COM
3. USB
4. HP JetDirect
a, b, c, and d
Windows XP Professional printing supports which of the following types of computers? (Choose all answers that are correct.)
1. Macintosh computers
2. UNIX computers
3. NetWare clients
4. Windows 98 computers
b and d

Lesson 2:?Setting Up Network Printers

Lesson Review

Which of the following tasks are done with the Add Printer Wizard? (Choose all answers that are correct.)
1. Taking a local printer offline
2. Printing multiple copies of a document
3. Adding an LPR port
4. Making a printer that is connected to your computer available to other network users
c and d
What is the default printer in Windows XP Professional?
The default printer is the printer used for all Windows-based applications. You would select this option so that you do not have to set a printer for each application. The first time that you add a printer to the print server, this option does not appear because the printer is automatically selected as the default printer.
After you get home from the store, you unpack your new computer and printer. You install Windows XP Professional, and you want to install your printer. You want to set up the printer as your default printer. During the installation you are not prompted to use the printer as your default printer for all Windows-based applications. You know you have seen this option at work when you install local printers. Why aren't you seeing it on your home computer?
The first time that you add a printer to a computer, this option does not appear. The printer is automatically selected as the default printer.
Which of the following statements about adding and using an LPR port are correct? (Choose all answers that are correct.)
1. The LPR port is designed for computers that need to communicate with Macintosh computers in accordance with RFC 1179.
2. A network-connected printer must have a card that supports the LPD for TCP/IP printing to work properly.
3. When you are trying to add an LPR port, if the LPR Port option is not available, install the optional networking component, Print Services for UNIX.
4. LPD is a service on the client computer that sends documents (print jobs) out the LPR port.
b and c
After you add and share a printer on a computer running Windows XP Professional, the tasks to set up client computers vary depending on which operating systems are running on the client computers. Which of the following operating systems running on client computers would require additional software or services to be installed before users on these computers can connect to the shared printer? (Choose all answers that are correct.)
1. Windows 98
2. NetWare
3. Windows 2000 Professional
4. UNIX
b and d

Lesson 3:?Connecting to Network Printers

Lesson Review

When you add and share a printer, by default, who can connect to that printer?
By default, all users can connect to that printer.
Which of the following operating systems running on a client computer allow you to use the Net Use command to connect to a network printer? (Choose all answers that are correct.)
1. Windows 2000
2. Windows Me
3. Windows NT 4
4. Windows XP Professional
a, b, c, and d
Which of the following operating systems running on a client computer allow you to connect to a network printer by using Active Directory search capabilities? (Choose all answers that are correct.)
1. Windows 2000
2. Windows Me
3. Windows NT 4
4. Windows XP Professional
a, b, and d
Which of the following operating systems running on a client computer allow you to use a Web browser to connect to a network printer? (Choose all answers that are correct.)
1. Windows 2000
2. Windows 98
3. Windows NT 4
4. Windows XP Professional
a and d
You have a small workgroup consisting of five computers running Windows XP Professional at your house. You are giving your friend, who has never seen Windows XP Professional, a tour around the new operating system. You are demonstrating how the Search Assistant works, but the Find Printers feature is missing. Why?
The Find Printers feature is not available in the Search Assistant unless you are logged on to a Windows 2000 domain. If you are using a stand-alone computer or one that is in a workgroup, the Find Printers component is not available.

Lesson 4:?Configuring Network Printers

Lesson Review

What are some advantages to sharing a printer?
Sharing a printer allows other users on the network to use the printer. In a network with a high volume of printing, it decreases the time that documents wait on the print server. It simplifies administration because you can administer multiple printers simultaneously.
How do you share a printer?
In the Properties dialog box for the printer, in the Sharing tab, click Share Name and type in a share name.
Which of the following statements about a printing pool in Windows XP Professional are correct? (Choose all answers that are correct.)
1. All printers in a printing pool must be network interface printers.
2. A printing pool consists of two or more identical printers that are connected to one print server and act as a single printer.
3. If you use printers that are not identical, they must use the same printer driver.
4. If you use printers that are not identical, you must install all the required printer drivers on the print server.
b and c
Why would you create virtual printers and vary the priorities on them?
Creating virtual printers that print to the same physical printer and varying the printer priority allows you to set priorities among groups of documents that all print on the same physical printer. Users can send critical documents to a high-priority virtual printer and noncritical documents to a lower priority virtual printer. The critical documents always print first, even though there is only one physical printer.

Lesson 5:?Troubleshooting Setup and Configuration Problems

Lesson Review

How do you access and use the printing troubleshooter?
Click Start, click Control Panel, and click Printers And Other Hardware. In the Printers And Other Hardware window, under Troubleshooters, click Printers. The Help And Support Services window appears with the printing troubleshooter displayed.
What should you check if documents print correctly on some printers in a printing pool but not all of them?
Verify that all print devices in the printer pool are identical or that they use the same printer driver.
What should you check if printing is slow because the print server is taking a long time to render the job?
Try defragmenting the print server's disk and check that there is adequate space for temporary files on the hard disk.
What should you check if pages are only partially printing?
There might not be enough memory to print the document, so consider adding memory to the print server. The printer might not have enough toner, so try replacing the printer's toner cartridge.

Chapter 7:?Administering and Troubleshooting Common Administrative Problems for Network Printers

Lesson 1:?Understanding Printer Administration

Lesson Review

What are the four major types of tasks involved with administering network printers?
Managing printers, managing documents, troubleshooting printers, and performing tasks that require the Manage Printers permission
Microsoft Windows XP Professional allows you to control printer usage and administration by assigning _________________.
Permissions
Which level of printer permissions provided by Windows XP Professional grants users the ability to perform the most printing tasks?
1. Manage Printers
2. Manage Documents
3. Print
4. Full Control
a
Which of the following tabs do you use to assign printer permissions to users and groups?
1. Security tab of the Properties dialog box for the printer
2. Security tab of the Properties dialog box for the user or group
3. Permissions tab of the Properties dialog box for the printer
4. Permissions tab of the Properties dialog box for the user or group
a
Which Windows XP Professional printer permission allows users to pause, resume, restart, and cancel all other users' documents? (Choose all answers that are correct.)
1. Print
2. Manage Printers
3. Full Control
4. Manage Documents
b and d