During setup and configuration of a printer, problems can occur. This lesson introduces you to a few common problems that you might encounter and provides some suggested solutions.
Windows XP Professional helps you interactively troubleshoot problems you encounter. To troubleshoot problems with a printer, click Start, click Control Panel, and then click Printers And Other Hardware. In the Printers And Other Hardware window, under Troubleshooters, click Printing. The Help And Support Center window appears with the printing troubleshooter displayed, as shown in Figure 6.11.
Notice the series of questions on the page. As you respond to these questions, the troubleshooter asks additional questions and makes suggestions to resolve your problem based on the answers you provide.
Table 6.6 lists some of the common setup and configuration problems that you might encounter. It also gives probable causes of the problems and possible solutions.
Table 6.6??Common Printer Problems and Possible Solutions
Here are some questions to help you determine whether you have learned enough to move on to the next lesson. If you have difficulty answering these questions, review the material in this lesson before beginning the next chapter. The answers for these questions are in Appendix A, "Questions and Answers."