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Microsoft Office Outlook 2003

Part 1. Getting Acquainted with Outlook 2003

The Outlook Window

Starting and Exiting Outlook

Understanding the Outlook Window

Using the Outlook Menu Bar

Using the Outlook Toolbar

Changing the Outlook Window Layout

Choosing Tools from the Outlook Bar

Going to a Web Page

Customizing Outlook's Menu and Toolbars

Customizing the Button Bar

Part 2. Creating E-mail Messages

Creating a New E-mail Message

Viewing the Inbox Window

Using the Mail Toolbar

Viewing Default Mail Folders

Creating and Sending a New Message

Selecting an Address from Your Address Book

Sending a Message to Multiple Recipients

Checking Spelling

Changing the Appearance of Text

Using Word to Create E-mail Messages

Selecting an E-mail Format

Assigning a Priority to a Message

Attaching a File to a Message

Adding a Web Page Link to a Message

Requesting a Receipt

Saving a Message to Send Later

Checking Sent Messages

Working Offline

Part 3. Reading and Handling E-mail Messages

Handling Your Mail in Outlook

Receiving and Reading Messages

Replying to a Message

Forwarding a Message

Viewing Other Messages

Sorting Messages

Printing a Message

Deleting a Message

Undeleting a Message

Opening File Attachments

Saving File Attachments

Finding a Message

Selecting Messages

Marking Messages

Flagging Messages for Action

Part 4. Using Advanced Mail Features

Setting Outlook Options and Preferences

Creating New Folders

Adding and Removing Folders from the Favorite Folders List

Rearranging Folders in the Favorite Folders List

Adding a Search Folder

Organizing Messages in Folders

Color Coding Messages

Categorizing Messages

Emptying the Deleted Items Folder

Archiving Messages

Creating an AutoReply

Choosing Stationery

Selecting Your Default Stationery

Setting E-mail Options

Changing Your Mail Setup

Setting Up Multiple Mail Accounts

Setting the Default Mail Format

Creating an E-mail Signature

Setting Deleted Items, Archived Folders, and Other E-mail Options

Part 5. Organizing Contacts

Contacts Window

Viewing the Contacts Window

Adding a New Contact

Adding a Contact from an E-mail

Opening and Editing an Existing Contact

Adding a Picture

Entering Detailed Contact Information

Assigning a Category to a Contact

Customizing Contact Fields

Flagging a Contact for Follow-Up

Deleting a Contact

Changing the Contacts View

Printing Contact Information

Scrolling Through Contacts

Searching for a Contact

Sending an E-mail to a Contact

Calling a Contact

Sending a Letter to a Contact

Scheduling an Appointment with a Contact

Creating a Mailing List

Sending a Message to a Mailing List

Editing a Mailing List

Journaling Activities for a Contact

Viewing a Contact Journal

Setting Contact and Journal Options

Part 6. Keeping a Calendar

The Calendar Window

Viewing the Calendar Window

Changing Calendar Views

Viewing a Particular Date

Scheduling an Appointment

Opening and Editing Existing Appointments

Labeling and Marking Appointments

Assigning a Category to an Appointment

Listing Contacts for an Appointment

Scheduling a Recurring Appointment

Setting Reminders

Handling Reminders

Scheduling a Meeting

Searching for an Appointment

Deleting an Appointment

Setting Up a Calendar for Printing

Previewing a Calendar Printout

Printing a Calendar

Setting Calendar Options

Part 7. Creating a To-Do List and Jotting Notes

The Tasks Window

Viewing the Tasks Window

Changing the View of the Tasks List

Entering a New Task

Opening and Editing an Existing Task

Assigning a Task

Setting Up Recurring Tasks

Keeping Time and Expense Information for a Task

Setting Task Reminders

Viewing and Handling Task Reminders

Marking a Task as Complete

Deleting a Task

Searching for a Task

Sending a Status Report

Setting Up a Tasks List for Printing

Previewing a Tasks List

Printing a Tasks List

Setting Task Options

Viewing the Notes Window

Creating a Note

Opening and Editing an Existing Note

Color Coding Notes

Changing How Notes Are Viewed

Assigning a Category to a Note

Deleting a Note

Printing a Note

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