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Part 1. Getting Acquainted with Outlook 2003
The Outlook Window
Starting and Exiting Outlook
Understanding the Outlook Window
Using the Outlook Menu Bar
Using the Outlook Toolbar
Changing the Outlook Window Layout
Choosing Tools from the Outlook Bar
Going to a Web Page
Customizing Outlook's Menu and Toolbars
Customizing the Button Bar
Getting Help
Part 2. Creating E-mail Messages
Creating a New E-mail Message
Viewing the Inbox Window
Using the Mail Toolbar
Viewing Default Mail Folders
Creating and Sending a New Message
Selecting an Address from Your Address Book
Sending a Message to Multiple Recipients
Checking Spelling
Changing the Appearance of Text
Using Word to Create E-mail Messages
Selecting an E-mail Format
Assigning a Priority to a Message
Attaching a File to a Message
Adding a Web Page Link to a Message
Requesting a Receipt
Saving a Message to Send Later
Checking Sent Messages
Working Offline
Part 3. Reading and Handling E-mail Messages
Handling Your Mail in Outlook
Receiving and Reading Messages
Replying to a Message
Forwarding a Message
Viewing Other Messages
Sorting Messages
Printing a Message
Deleting a Message
Undeleting a Message
Opening File Attachments
Saving File Attachments
Finding a Message
Selecting Messages
Marking Messages
Flagging Messages for Action
Part 4. Using Advanced Mail Features
Setting Outlook Options and Preferences
Creating New Folders
Adding and Removing Folders from the Favorite Folders List
Rearranging Folders in the Favorite Folders List
Adding a Search Folder
Organizing Messages in Folders
Color Coding Messages
Categorizing Messages
Emptying the Deleted Items Folder
Archiving Messages
Creating an AutoReply
Choosing Stationery
Selecting Your Default Stationery
Setting E-mail Options
Changing Your Mail Setup
Setting Up Multiple Mail Accounts
Setting the Default Mail Format
Creating an E-mail Signature
Setting Deleted Items, Archived Folders, and Other E-mail Options
Part 5. Organizing Contacts
Contacts Window
Viewing the Contacts Window
Adding a New Contact
Adding a Contact from an E-mail
Opening and Editing an Existing Contact
Adding a Picture
Entering Detailed Contact Information
Assigning a Category to a Contact
Customizing Contact Fields
Flagging a Contact for Follow-Up
Deleting a Contact
Changing the Contacts View
Printing Contact Information
Scrolling Through Contacts
Searching for a Contact
Sending an E-mail to a Contact
Calling a Contact
Sending a Letter to a Contact
Scheduling an Appointment with a Contact
Creating a Mailing List
Sending a Message to a Mailing List
Editing a Mailing List
Journaling Activities for a Contact
Viewing a Contact Journal
Setting Contact and Journal Options
Part 6. Keeping a Calendar
The Calendar Window
Viewing the Calendar Window
Changing Calendar Views
Viewing a Particular Date
Scheduling an Appointment
Opening and Editing Existing Appointments
Labeling and Marking Appointments
Assigning a Category to an Appointment
Listing Contacts for an Appointment
Scheduling a Recurring Appointment
Setting Reminders
Handling Reminders
Scheduling a Meeting
Searching for an Appointment
Deleting an Appointment
Setting Up a Calendar for Printing
Previewing a Calendar Printout
Printing a Calendar
Setting Calendar Options
Part 7. Creating a To-Do List and Jotting Notes
The Tasks Window
Viewing the Tasks Window
Changing the View of the Tasks List
Entering a New Task
Opening and Editing an Existing Task
Assigning a Task
Setting Up Recurring Tasks
Keeping Time and Expense Information for a Task
Setting Task Reminders
Viewing and Handling Task Reminders
Marking a Task as Complete
Deleting a Task
Searching for a Task
Sending a Status Report
Setting Up a Tasks List for Printing
Previewing a Tasks List
Printing a Tasks List
Setting Task Options
Viewing the Notes Window
Creating a Note
Opening and Editing an Existing Note
Color Coding Notes
Changing How Notes Are Viewed
Assigning a Category to a Note
Deleting a Note
Printing a Note
Glossary
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