Unlocking a file in a Contribute site
Sometimes a remote file in a Contribute site appears to be checked out, but the file isnt actually locked on the users computer. When this happens, unlock the file to enable users to edit it.
Before following this procedure, make sure that the file really isnt checked out. If you unlock a file while a Contribute user is editing it, multiple users might edit the file simultaneously.
To unlock a checked-out file:
- Do one of the following:
- Open the file in the Document window, and then select Site > Undo Check Out.
- In the Files panel (Window > Files), right-click (Windows) or Control-click (Macintosh), and then select Undo Check Out.
A dialog box might appear, indicating who has the file checked out and asking you to confirm that you want to unlock the file.
- If the dialog box appears, click Yes to confirm.
The file is unlocked on the server.