Troubleshooting the Contribute administration tools

If the administration tools aren’t working properly, there might be something wrong with the _mm folder.

To check the _mm folder:

1. On the server, make sure that you have read and write permission, and executable permissions if necessary, for the _mm folder.
2. Make sure that the _mm folder contains a shared settings file with a CSI extension.
3. If it doesn’t, use the Connection Wizard (Windows) or Connection Assistant (Macintosh) to create a connection to the site and to become an administrator for the site.

   The shared settings file is created automatically when you become an administrator.For more information about becoming an administrator for an existing Contribute website, see Administering Contribute.

Related topics

• Troubleshooting connection problems for a Contribute site